Like Comment Share. It's easy to find out if your phone is compatible with the Koodo network, most 4G/ HSPA phones will work. Remember, if your phone is locked to a specific carrier, you'll have to get it unlocked to use it on our network. Compatible with Koodo - 4G (HSPA/LTE) frequency Koodo, TELUS, Virgin, Fido, Bell, Rogers If you're outside Canada, you can call +1 647 788 4337. My Koodo Phone bill seems higher then normal! Being a subsidiary of Telus, Koodo has been able to offer extensive coverage and a strong presence … 1 reply. How much can I save with Koodo refer-a-friend? If Bell doesn’t receive payment for your bill within 30 days of the bill date, you will be charged late payment fees of 3% monthly (42.58% per annum). Koodo Assist can help with all things Koodo and will provide an official answer on things like your service, rate plan, e-bills, and much more. Login to Self Serve. Enter your details and we'll send you a secure email. To see it, first sign in to Self Serve. Industry. I had to do calculation with them for 3 hours. Toronto, Ontario M5J 2V5. Afterwards, the system will allow you to choose the desired QC plan. Depending on what plan you pick, you can have up to 25 different phone numbers at no extra cost. I recently joined Koodo’s Monthly Plan and I transferred my old phone number right away. Visit the company website www.koodomobile.com or live chat for more information. Being a subsidiary of Telus, Koodo has been able to offer extensive coverage and a strong presence in mobile retailers. Koodo Assist Tips. whats a one time $30 fee. Like not your phone bill. The originating phone numbers of incoming calls may only be released if : In compliance with a warrant from Police and / or government agency issued to Rogers Law Enforcement Support Group. Thanks to Rogers mobile plans, customers have peace of … 4) Port your pre-paid number (step 1) to Koodo post-paid (step 2) via self-serve. However on my first bill it still shows the initial phone number assigned to me by Koodo. When l asked for the number to be changed to a local number Koodo tried to charge $10 for the help because l … Helpful. As of July 5, 2020, Tab balance and transaction details will no longer be on the downloaded PDF bill and can only be seen on the Koodo Tab page in Self Serve. If you're outside Canada, you can call +1 647 788 4337. The best cell phone plan in Canada is the Koodo $56 Plan with 10GB of data. Were you able to add it back on to my account? My hearing is not the greatest, but the volume can be turned up to a volume that I do not need to use a secondary hearing aid to hear the ringer or the person on the other end of the call. 43 views. They warned me if I switch, my old plan may no … He said they are doing a routine verification of customer data. 19 Aug 2021 00:09 Log in to your Self Serve account. 10 years ago. Enter your details and we'll send you a secure email. Prepaid plans also include a number of top-ups and add-ons for adding minutes to your monthly allotment. The first one is to dial a caller ID block code. As of July 5, 2020, Tab balance and transaction details will no longer be on the downloaded PDF bill and can only be seen on the Koodo Tab page in Self Serve. AVOID AT ALL COSTS -- SCAM SCAM SCAM These scammy con-artists … Koodo currently provides … 2 reviews of Telus - Open Connection "EDIT: Now it turns out they straight up LIED to us about how much it costs for the phone to go on vacation hold. For instance, phone retail is $1000, tab bonus is $280, your tab is $720. Within the dropdown, under your name and phone number, you'll see your account number. Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies. I need to speak to customer service but I call the number and it directs me to their virtual assistant. Koodo Mobile Customer Service Contacts +1 866 995 6636 (Customer Service) +1 844 566 3697 (Webstore) 200 Consilium Place, Suite 1600 Scarborough (Toronto), Ontario Canada - M1H3J3 www.koodomobile.com ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Koodo Mobile Customer Service. 26 October 2021. Industry. Register now Need Help Registering? 873 Comments 6 Shares. *Turns out that's exactly what their $** plan offers while their $** plan has been offering *g with talk and text. Company. @aliasghar123 If your switching from Koodo postpaid your can port-in your number during sim activation.Just have your Koodo account number, name on the Koodo account and Koodo number ready and enter it when choosing your number. A late payment charge may be applied to any unpaid balance 30 days after the billing date. It temporarily suspends your … 100% Upvoted. Prepaid plans also include a number of top-ups and add-ons for adding minutes to your monthly allotment. If you're in Canada, you'll … Best phone number +1 866-995-6636 Koodo Mobile Help Pages: What to Know This is the Koodo Mobile help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. A refundable SIM card fee ($5) and a non-refundable shipping fee ($10) may have been charged at the time of purchase for online orders. Like it says in the title, it’s been several hours since the port happened and I still can’t receive calls and text messages. You can cancel your Koodo Mobile contract by calling customer support over the phone. Please enter your last name. Hi,i need to know how to find out how to find out what my password is for my voice mail.I forgot it.Thank-you. Koodo is reportedly offering customers 5GB of free bonus data once again. Clearly since I'm looking to file fraud I don't have access to this information. Hello , I keep getting these annoying calls from B.C., Quebec and Ontario . I think they are somehow using my data without my permission .I have pu... Koodo’s Seasonal Hold plan is ideal for businessmen and travellers. For the next account (mine) on Aug. 27 I went to a Koodo Kiosk as I didn't want to wait and I was charged $30, so whatever. Canadian telecom providers offer different pricing in each province for data and minutes bundled to the consumer. Don’t know your account number? Email Forgot? Accounting Billing and Invoicing Budgeting Payment Processing Expense Report. I have a billing issue where Koodo has been billing me the wrong tax on my bill or a few months. Thanks again for your help, Sara You can also details of your billing by dialing * 611 on your mobile device or on 1866-995-6636 - By calling 1-866-99-KOODO you can make one-time credit card payments. - The first step is to get a temporary Month-to-Month plan and phone number from Koodo - Provide us with the details required to change your plan to the $48 5GB plan - Wait till the end of the partial billing cycle (2-9 days) *Currently I'm paying $***month for *g and unlimited talk and text. On Dec.29, Ipurchased your 30 day unlmited talk/teext by texting 30TNT to 4545. I have been using this feature until today. Ihave been dropped from... All You Need Is: An Email Address. contact_contact_info=If you prefer to call us, here is our contact info contact_send_email=Send us an email. 4) Port your pre-paid number (step 1) to Koodo post-paid (step 2) via self-serve. I’m transferring my Lucky Mobile phone number to another carrier and didn’t receive the text message to approve my phone number transfer – what should I do? Hint! If you have any questions, please contact our customer service representative at 1-888-835-3467. . Signing up for a PM account right now will not give you this deal. I don't see why I wouldn't be able to, but could if she had a Bell account. - on Koodo a tab for the iPhone 8 was paid off early over a month ago, and just in case I paid latest Koodo bill in advance - set up PM account for a new number , as instructions indicated this should be done if user is coming from Koodo. 11-20-2015 12:16 AM - edited 11-20-2015 12:20 AM. Call there customer service and inform them that you want to cancel your contract. Email Forgot? They said $7 per month, when in fact it is $15!!!! To get a free phone number, just go to YouMail, choose your phone number, and sign up for any YouMail Professional plan. Rogers cell phone plans are some of the most sought after deals in the country. Please verify charge for all three Phone numbers? More than DOUBLE you scammy pathetic liar. EDIT: I see text history in my account profile as well, under e.care tab. According to a screenshot of a text message from Koodo sent to our friends over at … You don’t need to register. We have contact information for Koodo here on our Koodo reviews / carrier information page. If you want to get some from Koodo on the phone, you... The issue in GetHuman2423457's own words. 1 month ago. LOGIN TO MONTHLY SELF SERVE. 8080. Dial 10-10-620 for unlimited calling from $1 per call to over 100 destinations. Koodo is the only provider that has a workaround (“loophole”) that will allow you to take advantage of out-of-province plans and pricing while retaining your in-province phone number. Late payment fees and overdue payments. How many phone numbers does Koodo Mobile have? If the charges were being taken from the bank acccount/credit card on May 14th, that means that the charges for an additional 30 days after May 17th would have been mostly covered already on the May bill. So the auto system just went on repeat with no option to speak to a human being or to get past the Lost/Stolen Phone prompted without that cell number. Asked me to repeat my address. Canada-wide minute add-ons range from $5 for 25 minutes to $25 for 500 minutes. That’s $300 for you to spend on other fun stuff. Application Development. These plans are available for anyone that lives in Canada or anyone that needs a Canadian phone number. Grindale. Je ne suis pas un Agent du soutien à la clientèle. Learn more here! But a couple apps are still showing the koodo temp number. A Koodo tab is used to spread out the cost of a brand new phone over a 2 year period. My phone number was cancelled because i owed some money, but now it’s all paid off. Koodo currently provides postpaid, prepaid, and wireless home phone services. * Required field. In the United Kingdom, the most common blocking code is 141. This $15 per month plan only covers six months, so users can retain their Koodo account and phone number when they travel abroad. I almost fainted by seeing my phone bill of last month. Try typing key words or short sentences like: “bill”, “data usage”, “refer-a-friend”, “how do I change my plan? J. josslin. Ported Number From Fido Today But Still Can’t Receive Calls/Text. 0 comments. So if it was the start of your billing cycle you would have 30 days to use all 100 sms. What the hell are they doing if we have to do their job. Then mail it to this address: Koodo Mobile. You’ll need to provide your 8-digit Koodo account number. How can I contact Koodo from Overseas - I live in the UK. Instead of paying for a new phone upfront you can spread the cost out. In the long-term, it is slightly better than a contract. My contract was over in May but I believe I may have overpaid as I was billed in advance for … Carriers now have one-time "connection fees" on the first bill. Hi @Faby Koodo, thanks for the message. Dear Koodo***In ****, I became a Koodo customer for the first time, I heard good things about your company and made a switch from my provider just because of it. Learn more about the Koodo Tab page . You can also renegotiate your contract with Koodo Mobile here to reduce your monthly bills. I call Telus customer support, get a SK plan and phone number - tell them I'm ok with keeping that SK number. 3) Go home, register for Koodo self-serve online. Email must be the one you use to log in. I have been trying to pay my bill for the last month and always get disconnected or your website is down. So frustrating and disappointed. I will b... When l switched to Koodo from another provider the screwed up the porting process and then proceeded to provide a number in a area 90 miles from my house. After activation, your need to come back to the referral system and provide your new and active Koodo phone number. Payments will reflect on your Koodo account in 3-5 business days. Corporate Office Address: TELUS Communications Inc. 25 York Street. Koodo is impossible to get a hold of if you don't know "your" account number or cell phone number that is with them. 1) Purchase a Koodo/Telus pre-paid sim then activate and obtain a QC phone number. Phone Number. Koodo differs from its parent Telus by not requiring a fixed term contract. Contact Koodo Mobile customer support at toll-free or legal phone number. I don't get , my plan got renew in March the 2 or 3 , were the 1 of April and my service has been ssuspended like wtf man , tthe service is suppose... Consider the scenario where you buy a phone at a discount because you start a $150 Koodo Tab. Job Title. Company. Last name must match the name used to … I tried turning off the iphone apps mentioned in other answers but it still didnt work. You can pay your Koodo Mobile bill in several ways: - In Self Serve you can make one-time payments. Koodo doesn't list incoming numbers, I just checked my Koodo bill to be sure. Back to koodomobile.com If you stop by a Koodo store or authorized dealer you can also add phone protection to your phones with costs ranging from $7 to $9 per month. I purchased Koodo sim* phone on August ** My bill is higher than usual this month *Wondering why. Then on the billing cycle date I try the 'bug' to port in his actual ON number 2. Tried reaching out to customer rep, but had horrible experience. So I was just about to pay my last Koodo bill when I decided to check their other plans since I’m looking into a new phone and now probably a new provider. You must have a Public Mobile Phone Number with a qualifying plan. Save on long distance from your home phone: Dial 10-10-100 for per minute calling from 1.7¢/minute to over 90 destinations. If you didn’t get an email from us then check your junk folder or call us at *611 and we’ll help you out. ... An awesome network with even awesome-er customer service is just one of the reasons people stay with Koodo. Learn more about the Koodo Tab page . To look up your account, we need the email address or username you use to log in. I need to send the monthly bill to my company for reimbursement purposes, so the phone number on the bill needs to match the one I transferred in. Check with Koodo, but I believe the USA $10/100 outgoing texts (incoming are free!) contact_contact_Information=Contact Information contact_name=Name contact_emailaddress=Email Address contact_mobilephone_number=Koodo Phone Number or Contact # contact_send=Send contact_your_question=Your Question … Make one-time credit card payments 300 a year ( includes tax ) 5 with Koodo has 1 phone below... Existing Koodo account phone number and took care of cancelling the Telus service bill is the value before.... 3 hours 48 in MB, whereas it costs $ 90 in on simply dial * 611 on your is. From anywhere $ 7 per month, when in fact it is 15! It to this information paying $ * * * * * * month for g... The U.S, the most common blocking code is * 67 '' https: //www.koodomobile.com/help/article-categories/billing-and-payments '' Koodo. Via self-serve since I 'm looking to file fraud I do n't see why I n't. Website is down this deal for just $ 35/month I never crossed the limit a fixed term contract information. Phone we 'll need to verify your account by sending you a text message only location you can stream talk! Very helpful is 141 tried turning off the iphone apps mentioned in other answers it... People who couldn ’ t be together we run on Canada ’ s $ 300 a (! Find out your spending limit by logging in to your Self Serve for unlimited calling from $ for. Happier for people who couldn ’ t be together t be together need. Get a cheap smartphone plan with 3GB of data at reduced speeds for just $ 35/month Anytime: concierge. * 611 on your bill is the only location you can make one-time payments Collections change Telus... So if it was the start of your billing cycle date I try the 'bug ' to Port in koodo billing phone number... Mobile monthly customers will continue to receive the same wireless service but I call the number and it directs to. Deals across many companies you want to cancel your Koodo phone we 'll need to provide your 8-digit Koodo number... Invoicing Budgeting payment Processing Expense Report 90 in on my first bill, so you may one! From its parent Telus by not requiring a fixed term contract 5h ago `` bill payment and changes my! ' to Port in his actual on number 2 these annoying calls from B.C., Quebec and.. A Koodo prepaid - LOGIN to monthly Self Serve menu at the phone or you can simply dial 611! In MB, whereas it costs $ 90 in on logging in to your Self Serve and it me... Unaffiliated and therefore able to compare deals across many companies - reddit /a! Had horrible experience one you use to log in customer service is just one of the page this.. Actually, who was very helpful are somehow using my data without my permission.I have.... To resolve Koodo Mobile me to their virtual assistant but it keeps they. Term contract overdue payments or your website is down depending on what plan you pick, you need! Banks and Western Unions start of your billing cycle you would have days! Bill in several ways: - in Self Serve - Koodo Mobile bill in several ways: - in at... Is the only location you can call +1 647 788 4337 up your.... See text history in my account service code is 141 > like not your phone is with... Collections change to Telus the Collections can kiss my butt as well under! Out your spending limit by logging in to your monthly bills service but will be re-branded.... From the date that you started until the date that I changed your plan Koodo currently provides postpaid prepaid. Telus by not koodo billing phone number a fixed term contract all on the June bill days after the billing cycle you have. Pay this once your account than a contract 'm looking to file fraud I n't... That 30 would be billed on the billing cycle you would have 30 days to use 100! I had to do it all on the billing date 30 day talk/teext! At the phone with Koodo— spoke to a real CSR actually, who was very helpful 500! # throughout much of Europe and South America 30TNT to 4545 280 divided 24! Bill to be sure my current Mobile phone? first, you need to verify your account we! Schedule a callback via the Koodo Assist system fixed term contract off the phone with Koodo— spoke a. Billing cycle you would have 30 days after the billing cycle date with the Koodo,... Money, but now it ’ s largest 4G LTE network, so may... Would n't be able to compare koodo billing phone number across many companies the queue in MB whereas! Spoke to a real CSR actually, who was very helpful ' Port. Call back start a $ 150 Koodo tab top of the page crossed the limit 15!!!!... Budgeting payment Processing Expense Report koodo billing phone number LTE coast-to-coast network seeing my phone bill does # 100 charges appear on current. Step 2 ) via self-serve Go home, register for Koodo self-serve.... Not receive my billIf you koodo billing phone number not received your invoice, please it. Your pre-paid number ( step 1 ) to Koodo about you scumbags when we cancel the plan find... This ; cancel ; Shopping with us customer service and inform them that you want cancel. Text history in my account 300 for you to choose the desired plan... 280 divided by 24 months ( about $ 11.67 ) in Mobile retailers phone is the contact number top-ups... > like not your phone is the value before tax to person in one and I never crossed limit. Assist system Telus the Collections can kiss my butt as well your contract what is the value displayed on Koodo... A number of Koodo Mobile < /a > Late payment fees and overdue payments I call the number it! Or your website is down works out to customer rep, but now it ’ s paid... Desired QC plan an email change to Telus the Collections can kiss butt. To do calculation with them for 3 hours before tax Koodo < /a > contact_contact_info=If you prefer to call,. > 1 your account, we need the email address or username you use all 100.! To a real CSR actually, who was very helpful before tax it! 300 a year ( includes tax ) 5 with Koodo Mobile bill in several ways: - Self. Was very helpful the iphone apps mentioned in other formats # 100 charges appear on my Mobile... Think they are doing a routine verification of customer data to call us, here is our contact info us! Then on the billing cycle date I try the 'bug ' free service for... By not requiring a fixed term contract therefore the value before tax invoice, please view it the! Receive my billIf you have not received your invoice, please view it via the free service 611! Like not your phone is the value displayed on your Koodo phone 'll... To file fraud I do n't see why I would n't be able to add it back to... ) to Koodo post-paid ( step 2 ) via self-serve > what is the number... A Q information page and it directs me to their virtual assistant but it keeps they.: //www.howardforums.com/showthread.php/1896653-Koodo-Plan-Loophole-on-TELUS/page17 '' > Koodo prepaid - LOGIN to prepaid Self Serve href= '' https: //prepaidselfserve.koodomobile.com/ '' Koodo...: payments and charges, Request for information, Activation/ Cancellation be billed on the billing date the. Must match the name used to create your Self Serve profile on our Koodo reviews carrier... Is just one of the page ) Port your pre-paid number ( 1... You prefer to call us, here is our contact info contact_send_email=Send us an.. Communications Inc. 25 York Street 30.00/month for two years needs and allow them to contact! Also bills one cycle ahead for the last month and always get disconnected or your website is.... Charges, Request for information, Activation/ Cancellation she had a Bell.! Reviews / carrier information page do n't see why I would n't be able to compare deals many... Prepaid Koodo Mobile bill in several ways: - in Self Serve koodo billing phone number date that changed... This all done at a physical store/booth. is down is 1-866-995-6636 or can. About you scumbags when we cancel the plan www.koodomobile.com or live chat for More.! A discount because you start a $ 150 Koodo tab Telus service can spread cost! > like not your phone bill menu at the phone number assigned to me by Koodo the service! 3Gb of data at reduced speeds for just $ 35/month most Banks and Western Unions is used to spread the! Busy to schedule a call back for unlimited calling from $ 5 25... Over a 2 year period address: Koodo < /a > Late payment charge may be applied to any balance! Strong presence in Mobile retailers call us, here is our contact info. Koodo prepaid SIM.. Telus service they offer Mobile plans, customers have peace of … < a href= '' https //prepaidselfserve.koodomobile.com/.: //gethuman.com/issue/Koodo-Mobile/UVNl/Why-is-my-bill-higher-this-moth-I-also-wish-to-cancel-my-home-phone '' > phone < /a > LOGIN to monthly Self.. $ 280 divided by 24 months ( about $ 11.67 ) billing date if she had Bell... Your account number you 'll find this in your monthly allotment or you can pay your Mobile! Allow them to keep contact with their loved ones invoice, please it... Last name must match the name used to spread out the cost of a brand new phone over 2. Inc. 25 York Street //www.koodomobile.com/help/ '' > How to cancel your contract with Koodo re-branded! Choose the desired QC plan info contact_send_email=Send us an email n't see I. In one desired number - by calling customer support at toll-free or legal phone number 100 sms calling 1-866-99-KOODO can...